Program Manager

WNY Book Arts Center (“Book Arts”) is a nonprofit, 501(c)(3) visual arts organization dedicated to the promotion and preservation of printmaking and the art of the book. We support the professional development of artists and provide equitable access to arts education for youths and community members. Featuring an extensive print studio, exhibition spaces, artist-in-residency opportunities, youth & adult education programs, an artisan market, reading and other events, Book Arts serves 10,000 people each year.


The Program Manager is a part-time position responsible for oversight and management of Book Arts’ onsite and online commissioned artisan shops and organizational marketing and communications. This position reports to the Executive Director. This position a 24 hour per week position, Tuesday through Friday, to begin on August 1, 2023. The Program Manager will also work evening and weekend hours, as needed. Pay is $22/hr.


Applications are due Monday, July 14 by 5:00 p.m. Please send a resume and cover letter detailing qualifications to [email protected].


Key responsibilities:

  • Manage 2 online marketplaces: Etsy and Book Arts Web Store.
  • Manage Book Arts onsite artisan market.
  • Develop and oversee Book Arts’ consignment program.
  • Assist customers & respond to questions in the store.
  • Design and develop visual merchandising of shop items.
  • Design & print retail marketing materials.
  • Marketing and communications for stores, residency program and open studio.
  • Responsible for bank deposits and daily cash out reports.
  • Carry out transactions of customer sales & refunds through POS system.
  • Product development: design & create new merchandise based on brand mission/sales trends.
  • Create quarterly sales reports and pay artists based on commission sales and rates.
  • Work with staff and members of the executive leadership team to help guide Book Arts’ work in accordance with an agreed upon mission and strategic plan.
  • Aid with special events as part of a team of staff, Board members, and volunteers.



  • B.A. in arts administration, business, visual arts, or a related field.
  • Experience in a nonprofit administration and/or retail setting.
  • Customer service and retail sales skills.
  • Experience developing and overseeing store cash out and related bookkeeping tasks.
  • Website and social media management.
  • Self-motivated with the ability to work independently and as part of a team.
  • Ability to organize both projects and people as essential.
  • Experience with planning and budgeting.
  • Strong attention to detail and time management skills.
  • Experience in marketing across platforms including social media.
  • Ability to manage time across multiple projects.
  • Demonstrated ability to work across racial, ethnic, gender, class, and ability differences.
  • Proficiency in Canva, Illustrator and other graphic/design software.
  • Comfort using Square, Microsoft office and web-based file systems (i.e., Google Suite).
  • Experience in printmaking techniques (letterpress, screen printing) or a desire to learn.